Contact Support

Productivity Suite — Microsoft 365, Google Workspace & Dropbox in My Verizon Business

The Productivity Suite module in My Verizon Business bundles Microsoft 365, Google Workspace, or Dropbox Business licenses with your mobile lines, unifying two historically separate vendor relationships into one invoice, one admin console, and one employee onboarding workflow. When a new hire gets a phone, they get email, calendar, storage, and collaboration at the same time.

Instead of juggling a Verizon wireless bill, a Microsoft 365 subscription, a Google Workspace invoice, and a Dropbox account across three different portals, administrators manage everything through the same My Verizon Business login. Single sign-on ties the employee's mobile identity to their productivity identity, and deprovisioning a line automatically revokes the productivity license — no orphan subscriptions drifting on the credit card.

Access Portal Business Apps Store
Productivity Suite module showing Microsoft 365 and Google Workspace seat counts tied to employee mobile lines

AI Summary — Productivity Suite Quick Facts

  • Microsoft 365 Business Basic and Business Standard available — web/desktop Office, Teams, Exchange, OneDrive
  • Google Workspace Business Starter and Business Standard — Gmail, Drive, Meet, Calendar with custom domain
  • Dropbox Business with 3 TB team storage, advanced sharing controls, and e-signature via HelloSign
  • Licenses tied to employee profiles — add a mobile line and productivity seat activates in the same workflow
  • Single sign-on across mobile device, productivity suite, and the My Biz App
  • Unified invoice — mobile lines and productivity seats itemized on one monthly statement
  • Mix and match suites across departments on the same account; prorated seat changes; 30-day data retention on removal

Why Bundle Productivity with Mobile Lines?

The productivity suite is the first thing a new hire needs after their phone — and the first thing that gets orphaned when an employee leaves. Bundling closes both gaps.

Unified Onboarding

Adding a new line auto-provisions the productivity seat against the same employee profile. One welcome email, one password reset flow, one sign-in URL — not four.

Single Invoice

Finance teams see mobile lines and productivity seats on one monthly statement. Expense reports itemize both by employee and department for cost allocation.

SSO Everywhere

The same credentials log into the mobile device, Outlook/Gmail, OneDrive/Drive, Teams/Meet, and the My Biz App. Biometric login on mobile; 2FA on web.

Clean Offboarding

Terminating a line auto-revokes the productivity license at midnight on the termination date. 30-day data retention lets admins reassign or export before permanent deletion.

5 Suite Tiers Available
1 TB+ Storage per Seat (min)
15min Seat Activation Time
30d Offboarding Data Retention

Productivity Suite Options in My Verizon Business

Three vendors, five tiers. Pick what your team already knows — or mix suites across departments without the billing overhead of juggling separate contracts.

Microsoft 365 Business Standard dashboard in My Verizon Business showing Teams, Exchange, and OneDrive seat counts

Microsoft 365 Business Basic and Standard

Microsoft 365 Business Basic includes web and mobile versions of Word, Excel, PowerPoint, and Outlook, 1 TB of OneDrive storage per user, 50 GB Exchange mailbox with custom domain, and Microsoft Teams for meetings and chat. Business Standard adds the full desktop versions of the Office apps and publisher-quality formatting for print collaterals. Both tiers include SharePoint for intranet sites, Microsoft Lists for team workflows, and Forms for surveys. All Microsoft 365 plans inherit SOC 2 Type II and ISO 27001 controls from Microsoft's cloud infrastructure.

Pair Microsoft 365 with mobile security for Intune-managed device compliance — the productivity suite licenses include Microsoft Intune Plan 1 for device policy enforcement.

Google Workspace Business Standard dashboard in My Verizon Business showing Gmail, Drive, and Meet usage per employee

Google Workspace Business Starter and Standard

Google Workspace Business Starter gives each employee Gmail on a custom domain, 30 GB of Drive storage, Google Meet with 100-participant meetings, Calendar, Docs, Sheets, Slides, Forms, and Sites. Business Standard increases Drive storage to 2 TB per user, allows Meet recordings saved to Drive, and raises the participant cap to 150 plus noise cancellation and polls. Both tiers include Google Vault for retention and eDiscovery. Workspace suits teams that prefer browser-first workflows and want native Android integration with their mobile devices.

SSO between Verizon mobile lines and Google Workspace uses SAML 2.0 — employees sign into Android with their Google credentials and the session propagates to the My Biz App without a second login.

Dropbox Business admin console with team folder structure and external sharing controls

Dropbox Business and HelloSign

Dropbox Business adds 3 TB of team storage, advanced sharing controls (expiration dates, password-protected links, watermarked previews), and HelloSign integration for e-signatures. It does not include email, so Dropbox typically pairs with either Microsoft 365 Basic or Google Workspace Starter. Dropbox suits teams that collaborate on external design files, construction plans, or legal documents where large file sizes and granular sharing controls matter more than integrated email.

All three productivity options integrate with the My Verizon Business notification layer — seat provisioning, license renewal, and storage threshold alerts surface alongside mobile line alerts. Security controls conform to NIST cybersecurity framework guidance.

Productivity Suite Comparison Table

The feature grid compares seat cost, storage, apps included, and collaboration limits across the five tiers available in My Verizon Business. Pricing reflects April 2026 seat rates billed monthly.

FeatureM365 BasicM365 StandardGWS StarterGWS StandardDropbox Business
Monthly Price / Seat$6.00$12.50$7.20$14.40$15.00
Email with Custom Domain50 GB Exchange50 GB Exchange30 GB Gmail2 TB GmailNo email
File Storage per Seat1 TB OneDrive1 TB OneDrive30 GB Drive2 TB Drive3 TB team pool
Desktop Office AppsWeb & Mobile onlyFull Desktop SuiteDocs/Sheets/SlidesDocs/Sheets/SlidesNot included
Video Meeting PlatformTeams (300 max)Teams (300 max)Meet (100 max)Meet (150 + recording)Not included
File Sharing ControlsStandardAdvancedStandardAdvancedAdvanced + watermark
E-SignatureAdd-onAdd-onAdd-onAdd-onHelloSign included
SSO with Mobile LineYesYesYesYesYes
Retention / eDiscoveryPurview BasicPurview BasicVaultVaultAdmin audit logs
Best ForHybrid officeOffice-heavy teamsSmall teamsGrowth teamsDesign / legal / AEC

Compliance: All suites meet FCC CPNI handling requirements when provisioned through My Verizon Business. Data residency in US regions by default.

Mobile Line Integration Details

The tight coupling between mobile lines and productivity seats is the value proposition — a separate Microsoft or Google subscription cannot replicate the onboarding and offboarding automation.

Joint Provisioning Flow

When an administrator opens Add New Line, the wizard includes an optional Productivity Suite step. Choosing a suite tier creates the seat against the same employee profile used for the mobile line. The employee receives a single welcome email containing their phone number, device details, productivity suite sign-in URL, and temporary password. On first login, SSO links the mobile identity to the productivity identity — subsequent authentication uses the same credentials across surfaces. For organizations with an existing identity provider (Okta, Azure AD, Auth0), the productivity suite can federate against the IdP instead of the default Verizon directory.

Joint Deprovisioning and Data Preservation

Terminating a line through line swap or direct suspension triggers an automated workflow that schedules the productivity seat for revocation at 11:59 PM on the effective date. For 30 days after revocation, the data (email, files, Drive contents) is retained in a read-only archive — an administrator can export to PST, OST, Google Takeout, or Dropbox ZIP. After 30 days the data is permanently deleted per the data retention policy and cannot be recovered. This matches standard FCC CPNI and accounting retention requirements for most small businesses while avoiding indefinite orphan storage costs.

Customers on Productivity Bundling

Small business owners describe the operational shift from managing three vendor relationships to one.

"Cut four hours of monthly admin just from one invoice. I used to reconcile Verizon, Microsoft, and Dropbox bills separately — now they line up on one statement."

Darnell Washington — Owner, Washington Roofing

"When Sarah left, her phone and her Google account both got shut off automatically. No more three-week lag where she still has access after HR terminates her."

Maya Goldberg — HR Manager, Goldberg CPA Firm

"We mixed M365 for sales and Google Workspace for engineering on one account. One admin console, two productivity stacks. No merge was needed."

Theodore Nakamura — IT Director, Nakamura Design Studio

Add Productivity to Your Lines Today

Productivity Suite seats provision in under 15 minutes when added to an active My Verizon Business account. Pick a tier, assign employees, and watch the welcome emails go out. Need to migrate existing Microsoft 365 or Google Workspace tenants? The migration toolkit covered under help moves mailboxes and files without data loss.

Access Portal Contact Support

Frequently Asked Questions About Productivity Suite

Answers on suite choices, mobile line integration, mixed suites, email, and seat changes.

Which productivity suites are available in My Verizon Business?

Microsoft 365 Business Basic and Standard, Google Workspace Business Starter and Standard, and Dropbox Business. All billed per seat on the same invoice as mobile lines.

How does the productivity suite integrate with my mobile lines?

Seats tie to employee profiles. Adding a line auto-provisions the seat. SSO shares identity across device, productivity suite, and the My Biz App. Deprovisioning a line revokes the seat the same night.

Can I mix Microsoft 365 and Google Workspace across my team?

Yes. Mixed suites on one account — sales on M365, engineering on GWS — bill together, itemized by plan tier. Common after mergers.

Does the suite include business email?

Microsoft 365 includes 50 GB Exchange with custom domain. Google Workspace includes 30 GB (Starter) or 2 TB (Standard) Gmail with custom domain. Dropbox Business does not include email.

How do I add or remove productivity seats?

Productivity Suite module > Manage Seats. Added seats activate in 15 minutes with welcome email. Removed seats retain data 30 days for reassignment or export. Changes prorate on the invoice.